Refund Policy

IF YOU ARE NOT 100% HAPPY WITH YOUR ORDER, PLEASE CONTACT US FOR AN EASY REFUND. CONTACT US ON: [email protected]

PLEASE PROVIDE US WITH YOUR DETAILS AND A RECEIPT OR PROOF OF PURCHASE AND PHOTOGRAPHIC IMAGES OF WHAT YOU'RE CONCERN IS ABOUT. 

ONCE WE HAVE DISCUSSED THE SITUATION WITH YOU, IF IT IS DEEMED REASONABLE, WE WILL PROCESS A FULL REFUND OF THE PRODUCT/S BACK TO THE CARD WHICH PROCESSED THE ORDER.

SALE ITEMS
UNFORTUNATELY, SALE ITEMS CANNOT BE RETURNED.

ITEM'S UNAVAILABLE AT TIME OF ORDER PACKING

UNFORTUNATELY, DUE TO HIGH DEMAND, WHEN YOUR ORDER IS PACKED - IN SOME CASES, PRODUCTS MAY NOT BE AVAILABLE. IN THIS CASE, WE WILL MAKE NOTE OF THIS ON YOUR INVOICE AND PROCESS A FULL REFUND, BACK TO THE CARD WHICH PAID FOR THE ORDER ONLINE.

ITEM'S MISSING FROM YOUR ORDER
SOMETIMES WE MAKE MISTAKES! IF THERE IS AN ITEM MISSING OFF YOUR ORDER, PLEASE CONTACT US VIA EMAIL: [email protected] AND LET US KNOW. WE WILL CHECK OUR RECORDS, AND IF FOUND THAT ITEM WAS NOT PACKED FOR SOME REASON, WE WILL REFUND YOU FOR THE ITEM BACK ON THE CARD WHICH PAID FOR THE ORDER ONLINE.

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